Course Description
The aviation industry is both
complex and unique. The demands on employees are great and, in
many cases, the requirements are not accurately communicated
to upper management. As a result of recent major airline disasters,
passengers and regulators both demand an increased level of safety
but are unwilling to accept the price of safety.
This is further
emphasized in recent legislative requirements for airlines to implement a
systematic approach to safety management or SMS. The core requirement for
an SMS is an effective method of identifying and controlling risk. The
concept is described by ICAO as
The risks and costs in commercial aviation necessitate a rational process
for decision-making. Daily, operators and managers make decisions in real
time, weighing the probability and severity of any adverse consequences
implied by the risk against the expected gain of taking the risk. This
process is known as risk management.
The bottom line
in the aviation industry is to implement safety improvements
in the most cost-effective manner possible. The Operational Risk Management (ORM)
approach will
give your safety program the tools and methods necessary to meet the
requirements of a Safety Management System for identifying and controlling
risk. Without such knowledge, it is unlikely that any organization can
fully and effectively meet the standards for an SMS.
Making the Business
Case For Safety to Senior Management
This course in risk
management addresses both qualitative and quantitative risk management where
quantitative risk is discussed in terms of expected monetary loss annually.
The course then shows how the safety professional can make a strong
financial business case to senior managers for safety programs which reduce expected monetary loss.
This is done by teaching how managers make financial decisions, and by
introducing the safety professional to financial statements (profit and
loss, balance sheets) and other financial indicators (e.g., financial ratios
and return on investment) used by managers in financial decision making so
that the financial benefits of safety programs can be projected in terms
managers understand such as return on investment.
The Risk Management
Process in Safety Management Systems
Risk Management is a systems-based
approach that focuses on the identification of hazards involved
in each aspect of the operation, whether it involves aircraft
flight operations, cockpit procedures, aircraft maintenance,
turn-around, ticketing, scheduling, or baggage handling. As in integral and
required part of a Safety Management System, Operational
Risk Management formalizes this approach by implementing a logic-driven
process to analyze the degree of risk associated with identified
hazards, recommending Risk-based solutions, and monitoring the
effectiveness of these solutions.
This method is
graphically demonstrated by the following ICAO model. Called “the SMS
Process” it is in effect, a model of the ORM approach as taught by SCSI.
This ORM course has taken the
best features of existing processes and combined them with key
elements of accepted aviation safety practices to develop the
only commercial course of its kind. This course provides a focused,
systematic, easy-to-use method for you to identify and analyze
risks and then take action to either eliminate or minimize those
risks to an acceptable level.
Who Should Attend
- Any safety officer
who wants a more effective, realistic approach to safety program
management and to develop an effective safety management
system.
- Managers and supervisors
who have responsibility for controlling risk
How You will Benefit
- You will be introduced
to modern "risk-based" approaches to safety program
management
- You will learn the
process of risk identification and assessments, and will actually
employ these techniques in problem solving exercises
- You will learn how
to employ many of the "traditional" tools of the safety
manager in a more effective way by addressing and prioritizing
key risks within your organization
- You will be introduced
to Risk Management Checklists and procedures specifically developed
for Aviation Operations
- You will be able to
develop and implement a risk management program within your organization
that meets the guidelines of both civilian and military authorities
- ORM is one of the
courses required in the Management section of the SCSI Certificate
In Aviation Safety
- This course is accepted
by the Board of Certified Safety Professionals for Continuance
of Certification Credit.
- SCSI will award 3.6
CEUs to each participant who successfully completes this course.
Course Topics
-
The Theory of Risk
-
The Risk Management
Process in a Safety
Management System
-
Identifying Hazards
-
Risk Assessment
-
Strategies for Risk
Control
-
Follow-up Action Steps
-
Using Traditional
Safety Tools in Risk Management
-
Building an Effective
Risk Management Program
- Quantitative Risk Management
- Making the Business Case for Safety
- Talking about Return on Investment
for Safety Programs
- Financial Decision Making -- How to talk
budgets with managers
-
Selling A Risk Management
Program to Management
Course Administration
Taught at the
DoubleTree Hotel on the waterfront in San Pedro in Southern
California, the Operational Risk Management Course consists of 4.5 days (36
hours) of classroom instruction. Participants receive lecture
outlines, additional reference material, and a Certificate of
Completion. Classes begin at 0800 and end at noon on the last
day.
SCSI will also arrange for delivery of
this course under contract at a location and duration of your
choice.
Course Instructors
-
John E. Richardson
-
Peter C. Gardiner
Typical Comments From Attendees
- "Great exercises! Good
personal examples and applications. Makes concepts more understandable."
- "Outstanding course."
- "Excellent instruction
on the variety of different methods to analyze an operation to
understand, mitigate or eliminate risk."
- "Very interesting course.
Lot of lessons learned and tools to take back from it."
- "instructor friendliness encouraged
interaction with all"
- "I liked
everything. It really opened my eyes about Quantitative ORM.
I learned a lot."
- "It gave me
a new way of looking at safety -- safety makes money."
