Ramp and Maintenance Safety
(RMS)

Course Description

The following is a quote from the ICAO Accident Prevention Manual, 2005

“Until recently accident prevention programmes have tended to focus on the safety of flight operations. Less attention was devoted to systematically reducing risks arising from the maintenance activity. Yet, maintenance and inspection errors are cited as a cause for a number of accidents worldwide each year. Such errors are contributory in even more accidents and incidents.”

These statements are clearly supported by the evidence. For example, Boeing has estimated that 2-30% of engine in-flight shutdowns and 50% of engine related flight delays and cancellations are caused by maintenance error. According to Ramp Safety Magazine, ramp accidents cost between $2 and 2.5 billion annually. The FAA reports that one airline estimates between $75 and 100 million is lost each year to maintenance related problems. Clearly this is an area that deserves some attention.

Ramp and maintenance activities are also the site of unnoticed safety hazards. Baggage handling, servicing, launch, recovery, and ground movement of aircraft, as well as all varieties of maintenance on and off the flight line present important safety hazards and accident potential Because these areas seldom produce “reportable” accidents and incidents, they do not receive the attention that other more visible areas do. In the maintenance areas workers are also exposed to all the common industrial hazards, hazardous materials, noise, radiation, temperature and humidity extremes, as well as the risks involving aircraft and moving equipment. These combine to make aircraft maintenance one of the potentially most dangerous work environments.

There are two aspects of an aircraft maintenance safety program. The first is ensuring that only airworthy aircraft are provided for flight operations. The other is emphasizing the requirements of occupational safety and health necessary to protect the welfare of maintenance technician and ramp workers. In this course, you will learn the basic occupational safety and health requirements that apply to your organization.

This course is a very pragmatic, ICAO-based, focused approach to safety in the ramp and maintenance areas designed to be part of your overall Safety Management System (SMS). In addition to covering the elements of an SMS for maintenance operations, the course provides some basic information on the innovative, data-driven approach to identifying and controlling human error in maintenance operations — HFACS-ME.

You will also receive a set of guidelines for safety and health in aviation operations. Developed from similar CAA-UK and Transport Canada guide­lines, they will provide an excellent reference when develop­ing your safety program. You will be introduced to a risk management approach to dealing with safety hazards. This approach equips you to identify the most serious safety problems and develop solutions to them. You will learn techniques for identifying hazards, how to evaluate those hazards and then how to establish controls to prevent those hazards from causing accidents. You will receive a risk matrix specifically developed by SCSI for aviation ramp and maintenance operations. You will become familiar with some of the most important aspects of an SMS in regard to maintenance operations, You will learn how to conduct an effective safety audit to be sure your program is working, and learn what you need to do to integrate maintenance into your overall safety management program

This course is an excellent introduction to the important tasks of providing adequate safety focus on the areas of aviation maintenance and ramp operations.

Who Should Attend

Anyone with responsibilities in occupational safety and health for aviation ground activities, ramp and/or maintenance shop.

Directors of Safety and managers who need to become familiar with the requirements for an effective safety program on the ramp and in the maintenance shops.

How You Will Benefit

  • Through case studies and examples, you will gain practical knowledge and experience in using the tools and techniques for ensuring a safe and healthful work environment for workers in aviation ground activities.
  • You will learn by doing such techniques as Job Hazard Analysis, Safety Audits and Risk Assessment.
  • You will learn how to develop and publish a Code of Safe Practices for a specific job.
  • This course is accepted by the Board of Certified Safety Professionals for Continuance of Certification Credit.
  • Ramp and Maintenance Safety is one of the optional courses in the Certificate in Safety Management Systems granted by SCSI.
  • SCSI will award 3.6 CEUs to each participant who successfully completes this course.

Course Topics

  • The Requirements for a Ramp and Maintenance Safety Program in an overall SMS
  • Risk Management Concepts
  • Hazard Identification and Assessment Tools and Techniques
  • Introduction to Human Factors Analysis & Classification System for Maintenance (HFACS-ME)
  • Human Errors in Maintenance Operations
  • Human Error Management
  • Flightline and Airfield Safety
  • Hangar, Maintenance Shop, and Warehouse Safety
  • Building an SMS program in maintenance
  • Conducting an effective Safety Audit

Course Administration

The Ramp and Maintenance Safety Course consists of 4.5 days. Participants receive lecture outlines, additional reference material and a Certificate of Completion. Classes begin at 0800 and end at noon on the last day.

Typical Comments from Attendees

  • "Wonderful coverage especially willingness to stay over and cover additional information."
  • "The instructor was interesting and I like all the material I can take back with me."
  • "The real world scenarios and class discussions added significantly to the learning process."
  • "Instructor let students bring out their own comments and experiences."